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Bristol, Abson, Staple Hill, Kingswood, Downend, Fishponds, Frenchay, Emersons Green, Hambrook, Longwell Green, Soundwell, Winterbourne, Pucklechurch, Siston, Warmley, Westerleigh, Winterbourne, Chippenham, Bath, Thornbury, Keynsham, North Common, Long Ashton, Bristol, Stoke Gifford, Hallen, Almondsbury, Stroud,
We've taken our two cars there for 24 years now. Excellent service and good value for money by knowledgeable mechanics. No problems whatsoever.
B M Motoring Centre Seemed very busy that I was offered an appointment after a week. I took my car there because I use the cigarette lighter socket to connect the satnav; the cigarette lighter socket needed checking because the satnav was disconnecting. I went online and found that the whole socket can be replaced in no time. It can be purchased on eBay for my car model at £3.14 I was told by B M Motoring Centre to bring it next week and the cost can be as little as few ‘quids’ if it was a simple fuse problem but can reach up to £40 if the whole socket has to be replaced. I assumed the price of the replacement peace is around £5 and the electrician might charge something like £20 as I know it is a straight forward job. I assumed the total charge will never exceed the £40. I was quite clear about my budget and asked many times about the total cost and inquired again by phone so that I will be kept informed. They phoned me to collect the car, and I was shocked when I was billed £90. I told him that this was not what we agreed upon. I asked why they never told me the cost is going to go over the quote so that I can make an informed decision. the new price is beyond my budget and was never agreed upon. I argued that my car is worth about £500, it is ridiculous that its cigarette lighter worth %25 of the total price of the vehicle. In the end he pulled out the cigarette lighter socket that he fitted but did not replace it with the old one, leaving an open hole in the car. He told me that he threw away the old one and I was shocked to see that the original safety cover of the socket was missing. He told me he threw it away as well. I asked him what about my safety? I need to cover up the hole under which there are wires. He told me ‘don’t stick your fingers inside the hole, you will not be electrocuted’. Since that day I did not drive my car. I have worries that part of my hanging clothes will end up touching the wires.
By far the best garage in Bristol. All the staff are always friendly and do a great job. We moved house to the other side of Bristol but still bring our cars here!
Friendly and good customer service. Prices fair and reasonable. I like the convenient online booking system for tyres, which makes the whole operation of getting new tyres fitted smooth and ensures that you know where you are getting. Happy to be a repeat customer 🙂
Excellent Customer Servive and value for money
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